The One Who the Staff Loves!

GNHR T-BONES Bedford 1 Comment

Today I was walking with my RAK in my hand to go scope out the dining room and on my way out I was approached by a host and two servers asking if I needed to find someone to RAK. I said yes, thinking “oh jeez, how do I pick between three people who I am going to RAK”, well thank goodness they all wanted me to RAK the same table. I RAK’d table 52, who is a regular when it comes to takeouts (everyone was surprised to see him and his wife here eating inside). When three of my co-workers approach me and love someone so much because he is so nice and cheery every time he comes in, it is almost impossible to say no. I am pleased to say I RAK’d someone who has an impact on our staff every time he comes in!

Two Currently Serving

GNHR T-BONES Bedford 1 Comment

Had a family come in tonight, husband and wife with parents. Starting talking and found out the young couple is visiting from Colorado and are both actively serving in the military. Talked to them about living and hunting in Colorado. Parents were super proud of both of them and could not stop talking about how it feels to be the parents of two people in the armed services. I gave them a Gift Certificate and told them to come back in and visit us again before they head back to Colorado. They are staying in Meredith, so I encouraged them to go visit T-Bones and Cactus Jack’s in Laconia and to tell them Chris says “Hello”. I gave them a Pay It Forward and explained it was their turn to make someone else’s day!

Beating the Odds

GNHR T-BONES Hudson 1 Comment

Last night I was working the host stand with a hostess that has been with the Hudson store from the start- the one and only Miss Claudette. A couple had walked in and they had showed Claudette a scar and she was very impressed and had asked me to come over to look. This man had 65 stitches in his head- 3 weeks ago he had a tumor removed – there is barely any scaring. I talked to Claudette about them after and she had told me that the wife had throat cancer a few years back. I went to the table and told them I was told about their story and I was buying them dinner. Both of them had tears in their eyes when they thanked me.

Truth Pays!

GNHR T-BONES Bedford 1 Comment

Tonight I RAK’d a table for being truthful. Their Credit card was accidentally run under the wrong table. Unfortunately, these days people aren’t always honest about these things.  So I gave them a $25 GC for next time and explained the PIF and they were so impressed because it also became a learning lesson for their 2 children!  XOXOX

First Timers

GNHR RAK, T-BONES Bedford 1 Comment

Had a table in tonight who was visiting our family of restaurants for the first time. They just moved up from Massachusetts and decided to stay away from the city and off the highway. They saw the sign for T-BONES and gave us a try. It was the wife’s birthday and she loved the singing and cake that we did for her. I introduced myself and welcomed them to their “new favorite restaurant”. They were very pleased with the food and service. I gave them a Gift Certificate for their next visit, and a Pay it Forward to make someone else’s day. Nothing but smiles from these two as they left and said they would be back soon for sure.

Active Duty From N.C

GNHR T-BONES Salem 1 Comment

Had a guest who was stationed in Ft. Bragg, North Carolina. They drove up to New Hampshire to be with family for the Fourth. His wife was also a veteran. They said the area they live in isn’t the best area so they decided on a whim to drive up here to enjoy the celebrations. So I thought they’d be a perfect couple to receive a RAK.

All The Way From Arizona

GNHR RAK, T-BONES Bedford 1 Comment

Had a couple sitting at the bar tonight and I overheard that they were here from Arizona. I joked around for a minute about how they came all the way from Arizona to eat at T-BONES. Turns out the lady is originally from Bedford and ate here growing up. When they got to New Hampshire, she started telling him about T-BONES. They talked about how they spend summers in New Hampshire to get away from the Arizona heat. I talked to them for a little while about Sedona and how beautiful it is there. I gave them a Pay It Forward and told them to send more Arizona folks our way.

Rocking the Red, white and Blue!!

GNHR T-BONES Bedford 1 Comment

In honor of the Holiday weekend I decide to RAK the first person I saw dressed for the occasion.  Steve at the bar was wearing an american flag jacket!  He and his wife were only in for drinks so I hooked him up with a GC for next time.  They are super excited to make someone’s day with the PIF GC!

60th Anniversary

GNHR RAK, T-BONES Salem 1 Comment

A couple came in celebrating 60 years together! After first asking for advice, I told them we would be picking up the tab for them. They remarked how they were internet famous (their grandchildren apparently shared a post on “the facebook”)  and the special treatment is to be expected. After sharing some stories they went on their way, happy to pay it forward.