Tonight I was walking threw the dinning room doing my usually walk around and I happened to notice a couple that I know I’ve seen many many times before, and for some reason I new I remember them not just for being regulars but for another reason but I just couldn’t put my finger on it. As I walked around I picked up on some of their conversation, and how much they loved the t-bones staff, then it hit me. Around christmas time they where the table who paid for my tables meal. The reason why they paid for my tables meal was because they wanted to thank the father at my table for his service (he was a marine), because of this I wanted to repay the pay it forward to them. I presented this couple with a $25.00 Gift certificate for their next visit and a $25 GC to give to any random person they please. Of course this couple new right off the bat someone in need who would love this. It pays to pay it forward especially when its someone who pays it forward all the time!
Happy Easter!
I know this is very late, but better late than never. Easter sunday was very very busy here in derry. We started of the day with 45 people being sat in less than 5 minutes after we opened! We were all hustling and bustling, but very much enjoying the day! Anyways, Maria (our hostess) came up to me and told me there was an elder lady on the phone asking if there was anyway we could deliver a ham dinner to her friend. I got on the phone and she explained that this gentlemen was in his 90’s, recently lost his wife, and had no means for transportation. My heart broke instantly and I couldn’t say no. I payed for the ham dinner and a piece of chocolate cake and had it delivered. Me and a bartender also filled a couple of plastic eggs with candies.
Dad’s Favorite
Had a mother and daughter in the lounge today. They were both very sweet and super nice so I asked how long they had been coming to T Bones. They explained that it was Dad’s/Husband’s favorite place to come. That if he had the choice he would have eaten here everyday. They continue to visit T-Bones and enjoy the atmosphere and food as he had. They could not stop talking about how great of a restaurant we have.
Practice makes perfect
Today there was a young couple, Craig and Kristen, who came in with their infant son Braden, and I could tell from the start that they were having a hard time juggling everything from the amount of stuff, infant included, that came in with them. After they set up and got their son to wake up from his drowse, they were finally able to get their order in, and then it was time to feed the baby. It took a while before they were able to settle down and eat for themselves. New parents need practice when taking out their babies, so I hooked them up with a certificate to come back and do it again. And Braden was an absolute cutie.
Derry Regulars
Today in Derry my RAK went to a regulars that visit the lounge often. Steve and his Mother were in for lunch. I had never been introduced to them by name, although I have seen them in here a lot. I explained the Random promotion, and they were very happy to have been chosen. I am sure that they will Pay it Forward.
First Timers
Tonight I had a lovely couple come in for their first time, I over heard them saying how good the food was and it didn’t even compare to other places around. I approached them to let them know that not only do we have amazing home made food we also try and go above and beyond daily. I presented them with a $25.00 Gift certificate and explained to them what the RAK program was. At the end of our conversation they informed me that they where not from around here but their son is. They now are going to visit T-bones every time they visit there son (which is four times a year). Our first timers have now become regulars 4 times a year!
Awesome Couple
Towards the end of the night, Johanna came up to me and said that she had a couple who she absolutely adores. Told me about how they were her first party in cocktail when she moved into the lounge. They are regulars who are always positive and fun. Upon introducing myself and explaining what I was doing for them, she went on to explain that they go out to eat any night that it is the husband’s night to cook, so needless to say, they go out to eat a lot, and generally join us at T-Bones in Bedford. I thanked them for their continued business and great personalities. Awesome Guests!!!
Twins
We had a table of the cuties 3 year old twins today that have better manners than most adults! Super Quite and the parents where very grateful and surprise that we had this awesome promotion!
Newly Engaged
Today a party of 6 women came in to celebrate the engagement of their best friend. They were so sweet and dressed her with a sash and a tiara along with gifts they all gave her. I decided to give the bride-to-be a gift card for her and her future husband to come in and eat together. She was thrilled and knew he would love it.
Proud Momma
During the “snow event” I was manning the host stand, and a woman came in to pick up a takeout. After having my head buried in excel for the most of the morning, I mistakenly read her total as “forty two point two zero”. I corrected myself and said $42.20, and she laughed having mentioned she was just in her car talking to her son about math, and that he just got perfect scores on his report card. I congratulated her, and told her to celebrate we would love to buy her and her son lunch. She was so excited she went out to her car to bring in her clearly embarrassed 9th grader. I simply told him great job, and his hard work got him some lunch on the house today. I explained about RAK’s and he started to smile saying he knows who to give it to, but wouldn’t say. Jason and I made a deal, that if he gets another score like that on his final report card, dinner would once again be on me. I’m looking forward to seeing him this June.