Yesterday we had a young man come in and order just a bowl of chili. Our hostess, Lisa, said all he’s ordered is a bowl of chili. He’s a super young smiling cadet can we do something? Of course!! We thanked him for his service and said enjoy your lunch. He was ever so grateful. It was obviously a small check and little loss to us but he was so happy about it. He gave us the most genuine “thank you for your support” and said “I promise to pass this along” (RAK GC). It made my hostess so proud to be able to do something nice for someone else. Her day hadn’t started out so well and this turned it around so an extra bonus to give someone else an unexpected reminder of the power of kindness 🙂
Seeing a bright shining smiley woman 100 years young should give anyone a sense of awe. Surrounded by her immediate family and crowned with a princess tiara, she wanted to celebrate her birthday at T-BONES with our exceptional seafood and ordered one of our delicious Haddock meals. When Tina, their server, said take a look at Table 42, she’s celebrating her 100th birthday can we RAK them, I said “FOR SURE”. The family thanked me and Tina and said they love coming into our restaurants. We hope to see them again soon.
Lindsey had a party come in this week to celebrate their anniversary. She thought that it was a good RAK opportunity. I introduced myself to Bill and Judy, and found out that they were celebrating their 50th wedding anniversary. I explained the RAK, and they were thrilled. I am sure that they will choose wisely when Paying it Forward. Thanks Lindsey.
We’ve seen prom proposals, marriage proposals, anniversaries, mourning, birthday parties, bridal parties, and baby showers but today we saw a wedding. We knew we had a large party in the books for 12 o’clock but when they gathered and stood up to share their vows with our guests here at Derry T-BONES we were quite surprised. Of course an event like that brings us to our generous nature to offer a gift card for the newlyweds to enjoy dinner on us for their next visit as husband and wife and also gave them their first joint task; to provide a Random Act of Kindness.
Great restaurants are often run by great people. Run by a family driven woman and named for her oldest daughter, Talia’s is no exception. I’ve heard great remarks about what a wonderful person she is. Decorated with family photos of her beautiful girls, she is always hands on in her store, friendly, and hard working. We wanted to share the love and show our support of another great restaurant. She was blown away, super appreciative and she looks forward to Paying it Forward.
The other day we had a couple dining and celebrating their life together. These two have been loyal patrons of Derry for years!!!! They enjoyed each other’s company for quite some time and loved to share with the staff how they were celebrating 50 wonderful years together. So we gave them a $50 Gift Card and asked them to come back to share more stories. They hugged me, their server, and Maria our hostess, whom over the years has become friendly with them. At more than 70 years old it was adorable to watch them leave holding hands as he escorted his wife to the car.
Today my hostess Olivia asked if we could show our support to a local serviceman home to visit his fiancee. He had just finished his schooling and is currently stationed but home to visit and spend time with his fiancee. We thanked him for his service, took care of their meals, and asked them to Pay it Forward. They were grateful and left with big smiles, happy to provide someone a Random Act of Kindness.
Kris had a couple on the Patio today that was celebrating their 32nd Anniversary. Brian and Mike have been a couple for 32 years and celebrated their big day at T-BONES. We took care of their tab and they were very appreciative. I am sure that they will Pay it Forward.
The other night we had a family dine with us. The parents live on the coast and were visiting. Not long into their dinner course the dad/grandfather began to choke. A nearby table took notice and jumped to his aid. Despite apparently purging what was stuck, the gentlemen was uncomfortable so he began walking away. The man that intervened happened to be an officer and escorted him outside where he laid him down after becoming visibly short of breath, losing a moment of consciousness, and kept him safe while we waited for EMS to arrive. It wasn’t until he was on the ambulance that he joined his family and finished dining. The family was so grateful that they wanted to buy his family’s dinner. Instead, we took care of the them ourselves and thanked him for being so alert, responsive, and selfless. They humbly accepted the offer and will absolutely keep moving kindness forward with their RAK certificate.
My RAK from last week went to Gary and Clarisse. Their server Tina let me know that they were in for a pre-celebration. They came in for lunch to celebrate their 62nd wedding anniversary a couple of days early. They were very excited that we hooked them up. It has only been a couple of days and I received in the mail today a thank you card. I am sure that they will Pay it Forward. I love that our managers take advantage of the RAK program to make someone’s day.