Last night there was a nice couple sitting in the lounge chatting away, just enjoying each others company. I was cleaning a couple of the tables surrounding them and had seen the gentleman out of the corner of my eye squirming in his chair. I continued to clean the table and grabbed the vacuum to clean the floor of debris, and had once again saw him squirming but this time more clearly. He was using the back of the chair to scratch his back and his wife was picking on him for looking goofy. I couldn’t help myself and chuckled. She looked at me and said ‘This is how he dances too, I can’t take him anywhere.” I laughed with them both, finished cleaning the floor, and went to do my next task. I couldn’t help but smile as I thought about what a sweet couple they were so I decided to RAK them. When I had went back over to explain what it is we do as a company the woman stood up to hug and thank me. They were thrilled to be able to pass along the Kindness to others!
I was out shopping at Hannafords with my one year old the other day. He was very rambunctious and goofy throughout the store and was waving at everybody. On our way out, while trying to juggle him, a box of diapers, and a couple bags, a very sweet woman who we had seen around the store offered to help us out to the car! It was so nice of her to go out of her way to help someone else that I took the Pay It Forward certificate from my car and brought it over to her! She was so thankful and explained she just did it out of the kindness of her heart!
On Monday around 4pm a young man came in from the rain with his bicycle. He asked to be sat so he could get food. After being sat he explained to his server that he had a free appetizer coupon and he was just going to get that. Unfortunately, the coupon he had specified that you must purchase two entrees and he didn’t have the money to do so. The server and I decided to get him a soda and appetizer on the house since he traveled through the rain to come visit us CJ’s. He was so sweet and very thankful.
Was walking through the bar tonight and noticed a sweet couple chatting away. They looked like they were enjoying themselves as they sipped on their drinks. I wanted to make their day a bit more special and decided to RAK them. I surprised them with a $25 gift card for their next experience and chatted with them for a few moments. I kindly asked them to Pay It Forward with an additional certificate so they could make someone else’s day! They were shocked by the kindness and thrilled to be able to pass along the joy!
Sometimes it gets worse first, then it gets way better! On Saturday night these 2 young men came in to our lounge to grab a drink and dinner to end a bad day. The lounge was packed so they waited at the standing area and had a beer. Right as their table was ready one of the men spilled his entire beer all over the place. He was pretty bummed out about making a mess and spilling his beer but we assured him it wasn’t a big deal and got him situated at his table with a new one. Upon Ashlie waiting on him, she discovered that the men just got back from a car repair shop because they had a tire blow out and had to get all new tires! They expressed how much they were ready for it to be tomorrow already. Ashlie felt that we couldn’t let them go home after such a bad day and in a bad mood, so she asked to pick up their tab. I went over and explained to them that the bill was on us and how they can Pay It Forward and they were beyond grateful and more than willing to pay ti forward!
I answered the phone today for a takeout and immediately recognized the voice. It was an old coworker who has become very ill recently. After taking the order I inquired to how she was feeling and she told me she was on her way home from the hospital. When her husband came inside to pay I let him know it was on the house today and to make sure he Paid it Forward for us! They were absolutely delighted and very thankful!
Today Kristen and I decided to RAK a table that was enjoying the sunshine on our terrace with their little doggie friend. We picked up their food from the tab(including the dog food!). They were kind enough to ask us to do the table behind them instead because they were having a great time chatting with them. We explained to them that with their food being payed for that they get to do their own RAK with our pay it forward gift card. They immediately handed it to them and both tables were very happy!
A very nice lady came in for lunch today expecting to meet up with a friend. She was sat and had ordered both their meals while waiting for the other person to join. As her server, Lucy, was talking to her she got an unexpected call from her friend saying she was unable to make it. She proceeded to tell Lucy that this isn’t the first time this has happened to her and she would just take the other meal to go. Lucy didn’t have the heart to make her pay for both and let me in on the situation, explaining how sweet this lady was. I decided to RAK her and pick up both lunches. As I was sitting at the table chatting with her and explain how to pay it forward she said “I guess this is a great birthday after all!”. I was so excited to be able to turn around her day and sent her home with a slice of Chocolate Dream Cake as well!
Had a nice middle aged couple come in today from Virginia. They were saying to their server, Emma, how everything was wonderful here and how glad they were that they chose to come here for lunch. Emma then asked if they have ever dined with any other of our restaurants and they said it was their first time in New Hampshire! I was very excited to be able to welcome them and get to “wow” them on their first trip to our great state and thank them for picking us for lunch, so I picked up their entire tab and asked them to pay it forward! The were very pleased and said they will definitely make a trip back to New Hampshire to visit us!
Had an elder couple that came in tonight and sat in the dining room. Gloria (host) pulled me aside and told me that when they came in the husband explained that they were supposed to be at the copper door with reservation but he got a little lost and decided to come here instead. After, Gloria called the Copper Door to have them take the couple off of the list and they let her know the couple was supposed to be celebrating their anniversary. This was perfect in my mind to do a RAK! So when they ordered dessert, Liz(server) brought it out on a plate that I wrote “Happy Anniversary” in chocolate on! After they were done with everything I went over and explained that I wanted to make their night a little more special and pick up their tab. They were so appreciative and was very impressed that they get to pay it forward too.
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