Practice makes perfect

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Today there was a young couple, Craig and Kristen, who came in with their infant son Braden, and I could tell from the start that they were having a hard time juggling everything from the amount of stuff, infant included, that came in with them. After they set up and got their son to wake up from his drowse, they were finally able to get their order in, and then it was time to feed the baby. It took a while before they were able to settle down and eat for themselves. New parents need practice when taking out their babies, so I hooked them up with a certificate to come back and do it again. And Braden was an absolute cutie.

Taking Care of the Caretakers

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We had a party of 4 come in for lunch, Elizabeth, Josh, Sarah, & Brittany. Sarah is Elizabeth’s caretaker and Brittany is Josh’s caretaker. I hooked up Elizabeth and Josh’s lunch to do something special for them and make their experience all the better. Sarah and Brittany were very surprised and thanked me, because something like that never happens to them. And when I gave them the Pay It Forward certificate, they told me they had a very good idea who they were going to hook up and make their day.

Cancer in Remission

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Today a couple, Barb & Rich Nardian, joined us for lunch and said they were celebrating. Come to find out that Rich had been undergoing treatment for cancer and found out today that it was in remission. We felt we should add onto the good feel of the day, so we RAKd their lunch. It came as a surprise to them, and they were very thankful for the opportunity to pay it forward.

90 + 1

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Saturday we had a large party of 10 join us for lunch. In the party was Willie, a WWII vet celebrating his 90th birthday along with his great grand-daughter, Grace, who was celebrating her 1st. I took care of lunch for Willie and his wife, and got a heartfelt thank you along with a firm handshake from him as they all were leaving. His daughter then came back to talk to me after the party had left to say they really appreciated the gesture and looked forward to coming back, as we are the midway point for the family to get together.

Ruth & Rita Double Birthday

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Last week, these nice ladies both came in to celebrate their birthdays. I remember them from my days when I first started at T-Bones, but hadn’t seen them in a long while. They always come in together and have the same thing, just like back in the day. When I found out their special event, I hooked them up with lunch.

Two Kevins

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Tonight I had the opportunity to seat a father and son for dinner, each with a set of physical challenges. They both ordered the same appetizer, and then both ordered the same entree. A hunch told me that this table would be a good RAK, so that’s what I did. When I bought their dinner and told them of our promotion, that’s when I found out they both are named Kevin. On the way out, dad stopped at the host stand to say that my act came at a very opportune time for many reasons, that he couldn’t thank me enough, and how much he was touched by the gesture. How awesome to make someone’s day!

Step Above Military Discount

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My RAK for this week went to a young lady in uniform who came in for takeout. As her food was delivered, I told her that we were thankful for her service and ordinarily she would receive the Military Discount, but tonight I was picking up dinner plus giving her a GC. She was excited about the GC, as she wants to take out 3 of her friends who will be deployed on January 4th. Further, she was excited about the opportunity of the Pay It Forward certificate.

Upstanding Young Man

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My RAK for the week went to a young man named Kyle. I overheard him talking about his day at school Friday and how one of his friends didn’t bring a lunch and had no money to get anything. Kyle described how he bought a lunch sampler because he knew it had enough food to share with his friend, and that’s what he did. What a great act on his part, so I took care of Kyle’s dinner and gave him a gift certificate to come back. He was very excited about getting the GC!

One Hundred Scenarios

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My first RAK in Salem went to 2 ladies, Dianne and Nancy, who came in for lunch. Nancy has been in and out of the hospital for the past couple of months, and unable to come visit us. She’s better now, and when Dianne asked her where she would like to go for lunch to celebrate, her answer was T-BONES. So I hooked them up by picking up the tab and gave them a gift certificate for their next trip up. When I gave them the Pay It Forward certificate, it was so funny to listen to as Nancy went over about a hundred scenarios on whom to give it to.