The other night we had a family dining. The parents live on the coast and were visiting so all came to dine with us here in Derry. Not long into their dinner course the dad/grandfather began to choke. A nearby table took notice and jumped to his aid. Despite apparently purging what was stuck the gentlemen was uncomfortable so he began walking away. The man that intervened happened to be an officer and escorted him outside where he laid him down after becoming visibly short of breath, losing a moment of consciousness and kept him safe while we waited for EMS to arrive. It wasn’t until he was on the ambulance that he joined his family and finished dining. The family was so grateful that they wanted to buy his family’s dinner. Instead, we took care of the them ourselves and thanked him for being so alert, responsive and selfless. They humbly accepted the offer and will absolutely keep moving kindness forward with the RAK certificate.
There is a substitute teacher from Pinkerton that was diagnosed with Colon Cancer. Some of the students had set up a go fund me page and it received a ton of support, so much that the Eagle Tribune picked up the story. From there channel 9 picked up the story and they were overwhelmed with the amount of community support they had received and greatly appreciated it as his wife needed a major surgery of her own. Some of the young employees recognized him when he and his wife came in to dine and approached me to do something nice for him. He was brought to tears and emotional at the level of care his “kids” had for him. His motto when he started teaching was if he showed them respect they would show it in return and he was certainly correct in that theory as they have continued to offer it and show their love for this man and his family. They left holding hands thanking us tremendously and said they will make sure they pay it forward.
We had two tables dining next to each other, an older couple and a younger couple that chit chatted throughout their dining experience. They enjoyed each other’s company, shared stories and kept conversation from drinks to dessert. They happened to be seated at the same time. The older gentlemen flagged their server down, Myranda, and asked to discreetly pay their tab. Myranda loved how they were so friendly to each other and awe inspired to see total strangers befriend each other so effortlessly. So of course, we wanted to keep the good vibes flowing. The older couple dines regularly so we gave them a pay it forward certificate and a gift certificate which they plan to also gift to someone. They said they of course didn’t expect anything in return but will gladly help keep the random acts of kindness alive
We have a lounge regular that is a family member to one of our hosts. His family was in the other day and shared with one of our cocktail servers that they had just come from the hospital. They had been visiting Bill all day. He recently was moved to Beth Israel to have open heart surgery but it was delayed in the hopes of getting him stronger and better equipped to have a successful surgery. Many family members had joined the family after visiting and wanted to of course dine in their family favorite spot. Derry T-Bones. When they were winding down I went over to offer my condolences and support in hopes of Bill having a full recovery. We offered a gift certificate so they could all join us when Bill was ready and wanting his favorite meals again….or food from his favorite place but with some diet restrictions. They were grateful and we hope to hear soon how this week’s surgery went. I suggested dispersing the RAK cert. at one of the local hopitals or doctor’s offices as we have a lot of clientel from local offices. Either way, they were very pleased to know we were rooting for Bill and keeping him in our thoughts through this diffcult time.
Today we had a couple visiting the area. Derry TBones was her Dad’s favorite place to dine. He had passed away and a bench was named in his honor for being a veteran. When they visit the area they like to drive by their old house for a trip down memory lane and their trip ended at Tbones. They had told their server they were visiting Hampstead so knowing that’s my hometown she told me about their day. We chatted about the changes to town and how different it is but yet the same and found out she grew up a mile up the road from me! When I shared why else I was stopping by to chat they were of course pleasantly surprised but also excited as they love the idea of RAKs and paying it forward. They were on their way to the nursing home for a visit to her Aunt and look forward to making someone else’s day before returning to their home in Connecticut. Perfect way to end their trip back home.
In the interest of gaining some new regulars. I wanted to extend a gift card to a family that had just moved into town. Moved from only a state away they are however from Colombia and Lebanon and wonderful people. I shared a little bit of infomation about our company’s care and concern for not only their employees, but also the community and they were very much in awe. I let them know they can also visit Copper Door and try them next time if they would like in the hopes of gaining some new excited regulars looking for a great place to be their “go to” drop in.
Tonight we had a party of 9 join us with a family that is so much of a regular their NYE resolution was to eat at home more and not spend as much at T-Bones. They are loved by all who work here, from Management to servers to kitchen. Each XMas they start a Burl paybacks plan and buy employees a drink who wish for one. Our kids are now friends from dining frequently at the same time! It was Steve Burl’s Bday (dad) and mechanic to half our staff. They came in with a couple other couples and their kids (6, 14, 17). The youngest sophia gets a little rambunctious sitting amongst the adults sometimes so to let them enjoy converation I took the little one at the end with me for a few minutes. She was bored of doing checkouts and asking what the charts were, she wanted to take care of guests so I thought it would be a great Random Act of Kindness moment. (yes I did one earlier but a great moment for a little one to learn the value of making someone’s day). There were a handful of tables dining in the lounge so I said look around and pick any table you want to do something nice for and we will go make them smile. She picked a group of 3 younger/older people (20’s) and we walked up and said our little Random Act of Kindness speech and that it was Sophie’s choice to ask your table to pay it forward. They were so excited and talked to Sophie for a few minutes during this time the table next to them recognized Sophie from her Dad’s shop on 102 and said what a great family they were and then started talking to Sophie as well! She was so popular now 🙂 Funny how she was doing something nice for someone else and another person recognized her because she had pulled into their gas station/shop and one of the young kids fixed her tire for her and she thought it was just so wonderful. They said the Burl Family is just so kind and fantastic. Very fitting!!
Christie let me know she was waiting on a guest that may need a little extra strength in her corner this week. A woman ordered a beer rather excitedly and later noted it was her last one for the week. She divulged she was going in for Chemo tomorrow and asked if we could do something nice. “Of course we can”!! I didn’t know how sensitive a subject was and try to be discreet around other guests when I RAK someone with a personal matter so when they were wrapping up I went over and said “I heard you may need a little extra strength in your corner this week”. With a big smile on her face she nodded rather excitedly and tipped her beer in agreement. I told her Christie shared it with me and that I wanted her to have something to look forward to when she was done with Chemo. So we issued her a $50 GC and said please come enjoy some Blue Moons and know we are in her corner. She thanked me and said “its about time this Cancer paid off, I’ll definitely come enjoy them when I can”. Her positive energy and strength was inspiring I hope she kicks Cancer’s ass!!!!
Kayla and Sam came to me about an experience with their tables. A gentlemen was in dining alone and saw two women celebrating a birthday. He had seen me go over during the meal to give one a GC as she had ordered a Chicken Platter and had actually wanted a Country Chicken and she was very pleased. He wanted to do something nice for the ladies and picked up their tab. So of course we wanted to do something nice for him and continue the pay it forward theme. We gave him a GC to come back and get a dinner on us which he was thankful but unmoved by the action. What he was actually happy about was that I asked him to continue his positive vibes after he left our store and give another person a RAK on us with a pay it forward GC. That he thought was “really cool!” and “awesome that our company has this movement”
This afternoon we had a little boy come into T-Bones after having a very unique Birthday. He had just come from CHAD in Lebanon. For HIS birthday, he donated all of his birthday presents to the childrens hospital. This selfless act from a 9 year old young man inspired Catherine to invite me to get involved. Of course, how could we not show CJ how one good deed deserves another. We picked up their tab and asked him to keep spreading the good and to select someone of his choosing to receive a Random Act of Kindness. CJ left us a little handwritten thank you and left smiling from ear to ear. We told him how proud he should be of such a wonderful thing to do and hope to see him again