Tonight in cocktail I asked Rich to RAK a couple that comes in regularly one to two times a week. They sat down and shared with me that they had to put their dog down earlier in the afternoon and were not in the best of spirits. This couple is always cheerful so it was sad to see them going through this hard time. I chose to RAK them and hopefully lighten their spirits, and it worked. The couple was extremely thankful for the kind act and even got a little teary eyed. I am positive they will pay it forward and will definitely be back to our Hudson store.