Forever Guest

GNHR Cactus Jack's Manchester, RAK Leave a Comment

Elsie is a long time guest that I have waited on since back in my Bedford days. She comes atleast 3 times a week and orders take out. She recently has been struggling and her son has been suffering through some medical issues. She came in yesterday to pick up her to go order and we had it covered. She was so shocked and sweet about it. She is one of our forever customers.

Bride to Be

GNHR Cactus Jack's Manchester 1 Comment

We had a young lady dine come in today with her family and some friends and they had lunch with us. They mentioned to their server Shawn that she is getting married tomorrow and the lunch was to gather everyone to go shopping for her final decorations. He saw that as a perfect opportunity to lighten her load and give her a Random Act of Kindness. We bought the groups lunch and gave her a gift card to come back after their honeymoon. She was so excited she teared up and we could tell it helped ease a little stress during a busy time! So great to make an almost newlywed smile!

Chatting away!

GNHR Cactus Jack's Manchester Leave a Comment

Was walking through the bar tonight and noticed a sweet couple chatting away. They looked like they were enjoying themselves as they sipped on their drinks. I wanted to make their day a bit more special and decided to RAK them. I surprised them with a $25 gift certificate for their next experience and chatted with them for a few moments. I kindly asked them to Pay It Forward with an additional certificate so they could make someone else’s day! They were shocked by the kindness and thrilled to be able to pass along the joy!

Home from the Hospital

GNHR Cactus Jack's Manchester 1 Comment

I answered the phone today for a takeout and immediately recognized the voice. It was an old coworker who has become very ill recently. After taking the order I inquired to how she was feeling and she told me she was on her way home from the hospital. When her husband came inside to pay I let him know it was on the house today and to make sure he Paid it Forward for us! They were absolutely delighted and very thankful!

My Very First Regular at CJ’s..

GNHR Cactus Jack's Manchester 1 Comment

Tonight my first bar regular at CJ’s came in and told us that this would be his last visit for a very long time. He is moving to Florida. I knew this was coming but wasn’t sure when. He has been a long time regular at CJ’s and really welcomed me when I start bartending here. He is such an awesome and funny guy that really does care about us! He’s one of the regulars you just truly love. I bought him and his friend dinner which ended with hugs 🙂 We’ll miss Ron so much at CJ’s!!

Power of Compassion

GNHR Cactus Jack's Manchester 1 Comment

I did 2 RAKs this week.  The first one was for a table who has twins with special needs.  The children turned 21 and were accepted into a school that would help the twins develop life skills they need.  Barb was their server and stated they used to be regular guests, but hadn’t visited in a very long time due to time restraints. We gave them a Gift Card to return and they were very excited to have time out. My second RAK came from one of our bartenders, Carmen. A couple of her regulars had come for lunch in a very somber mood. They had just put their family dog down and were very upset.  They were grateful for the Random Act of Kindness. Carmen very graciously explained that we are animal people here and we understand the pain and the power of compassion.

New To Town

GNHR Cactus Jack's Manchester 1 Comment

I was Hostessing on Saturday night and we were slowly dying down when a party of two arrived. Both were super friendly, kind and patient. As we were talking she had brought up that this was her first time ever being at Cjs because they both just moved from Dartmouth. I then told her she was going to love it here and it is like one big happy family and she said that she already loved it because it had a warm cozy feeling and everyone was very friendly. As I sat them I went up to Missy and asked her if we could RAK them because it was their first time

Christmas Cheer

GNHR Cactus Jack's Manchester 1 Comment

I had a couple of mentally disabled guests come in to the lounge for dinner.  They were wearing Santa hats and Christmas sweaters.  As servers or guests walked by their table they would stop them to show them a picture of themselves in the Santa hat and sweater.  They were fun and excited and determined to spread Christmas cheer to all that walked by.  I went to the table and laughed and joked with them.  I picked up their tab and gave them the $25 RAK to pay forward, they started giggling and saying “we knew it! we knew you’d do that!” they were so happy.  About 20 minutes after they left I received a phone call from a gentleman explaining that his handicapped brother and sister in law were in and wanted to be sure that we did actually pay for and comp their meals.  I explained our pay it forward program to him and he thanked me, saying that he is aware they can be a little crazy and people don’t typically show them such kindness.

CJ’s First Date Memories

GNHR Cactus Jack's Manchester 1 Comment

Ruth came in this afternoon to pick up her favorite Chicken Fajita Salad. After chatting with her for a bit, I learned that CJ’s held a special place in her heart. Her husband had brought here for their very first date many, many years ago. Life has gotten in their way quite a bit, which has kept them away from  dining recently so I hooked her up with a gift certificate to come and join us for date night. Ruth thought the gesture was so great, and explained that she couldn’t wait for her husband to no longer work weekends in a few months so they could make their way in!