My RAK from last week went to Gary and Clarisse. Their server Tina let me know that they were in for a pre-celebration. They came in for lunch to celebrate their 62nd wedding anniversary a couple of days early. They were very excited that we hooked them up. It has only been a couple of days and I received in the mail today a thank you card. I am sure that they will Pay it Forward. I love that our managers take advantage of the RAK program to make someone’s day.
Tonight we had a family meet with Make-A-Wish for dinner to make special plans. Our young guest is planning a trip to Italy with his family for his wish. I went over, met the young man, and asked him where he was planning on going, His eyes lit with excitement while telling me about his plans to go to multiple stops across the country. His younger brother was excited to go to take pictures with all the birds by the fountains. We took care of the meal and I asked the young man and the Make-A-Wish coordinator to pass on the RAK certificates. The Make-A-Wish coordinator came in after the meal to speak with me. She was so appreciative of the meal for the family. Originally she had tried to set the plans for an Italian restaurant since he was planning a trip to Italy, but the boy insisted on T-BONES. This is his favorite restaurant and he loves the chicken tenders!
I had a young man part of ROTC that came in on Memorial Day, and had a conversation with him up front. He was asking me to hang a poster for the staff to inform them that the Air Force is hiring. I had a bar guest come up to me after asking where the man was sitting, she wanted to take care of his lunch. I told her that I really like that she was going to do that, but that he didn’t come in for lunch. The guest explains that she always does, and has a nephew who is in the service. She hopes that someone out there will Pay it Forward to him. Unfortunately, he doesn’t live local. I went back over to her and passed her a Gift Card for herself, I said “I want to take care of your tab next time you come in, since you’re often taking care of others.” The woman gave me the warmest smile, then wrapped me in a hug! This was a special moment to happen on this Memorial Day lunch.
There is a substitute teacher from Pinkerton that was diagnosed with Colon Cancer. Some of the students had set up a Go Fund Me page and it received a ton of support, so much that the Eagle Tribune picked up their story. From there, Channel 9 picked up the story and they were overwhelmed with the amount of community support they had received and greatly appreciated it as his wife needed a major surgery of her own. Some of the young employees recognized him when he and his wife came in to dine and approached me to do something nice for him. He was brought to tears and emotional at the level of care his “kids” had for him. His motto when he started teaching was if he showed them respect they would show it in return and he was certainly correct in that theory as they have continued to offer it and show their love for this man and his family. They left holding hands thanking us tremendously and said they will make sure they Pay it Forward.
We had two tables dining next to each other, an older couple and a younger couple that chit chatted throughout their dining experience. They enjoyed each other’s company, shared stories and kept conversation from drinks to dessert. They happened to be seated at the same time. The older gentlemen flagged their server down, Myranda, and asked to discreetly pay their tab. Myranda loved how they were so friendly to each other and awe inspired to see total strangers befriend each other so effortlessly. So of course, we wanted to keep the good vibes flowing. The older couple dines regularly so we gave them a pay it forward certificate and a gift certificate which they plan to also gift to someone. They said they of course didn’t expect anything in return but will gladly help keep the random acts of kindness alive
We have a lounge regular that is a family member to one of our hosts. His family was in the other day and shared with one of our cocktail servers that they had just come from the hospital. They had been visiting Bill all day. He recently was moved to Beth Israel to have open heart surgery but it was delayed in the hopes of getting him stronger and better equipped to have a successful surgery. Many family members had joined the family after visiting and wanted to of course dine in their family favorite spot. Derry T-Bones. When they were winding down I went over to offer my condolences and support in hopes of Bill having a full recovery. We offered a gift certificate so they could all join us when Bill was ready and wanting his favorite meals again….or food from his favorite place but with some diet restrictions. They were grateful and we hope to hear soon how this week’s surgery went. I suggested dispersing the RAK cert. at one of the local hopitals or doctor’s offices as we have a lot of clientel from local offices. Either way, they were very pleased to know we were rooting for Bill and keeping him in our thoughts through this diffcult time.