The other night Amber came to me with a terribly sad story. Regulars of ours had not been in for awhile. The last time they visited us their daughter had a seizure and died. They had to leave our restaurant and on the way home she died. She was 18 years old and this was their first visit back. Amber came to me and asked if we could RAK them and of course we all hugged and cried. Giving them a warm welcome back was something important to us.
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This is so sad 🙁 I’m glad you gave them a warm welcome back and a big hug, as i’m sure it’s been a very tough road and will continue to be. I’ll keep their family in my thoughts <3 Keep giving those hugs and sharing your warmth. It's the best gift you can give <3
~Nikki
Oh my goodness. This is so very sad. So great you and your team recognize and care for our guests. Thank you Mello.