Had a woman come in who was having surgery the next morning. She was very nervous and was worried about the outcome and the procedure. I did not talk to her much about the surgery as I knew it was bothering her, so instead I sat down and just talked about life with her as she was eating alone and no one to talk to. We visited for a little while and gave her a Gift Certificate for $25 dollars to come back as soon as she had recovered and bring her daughter who was driving her for the surgery. She was finally smiling which is what I was aiming for in order to relax her mind from what she was about to go through. I also gave her a Pay It Forward to give to someone else and make them smile as well.
Dealing with a Loss
Had a couple in for dinner who come in from time to time and are always smiling. Tonight they seemed a little down. Found out through their niece who is one of our servers that they recently had a family member taken far too young from their lives. I went and sat with them for a little and talked about life and love and how they are awakened by their loss. They kept telling me to live my life to the fullest and take everyday by the horns and make it better than the day before. I gave their party a gift certificate for their next visit and a Pay It Forward for someone else. She said they always feel like family in our restaurants. I told her that’s exactly what we are going for and that’s why they were my Random Act of Kindness today.
an odd twist
Had an elder gentleman asking the bartender how he can “rak” a friend of his that helped take care of him in a time of need. She explained that we do “rak’s” as a company and that the managers choose someone at random. He didn’t quite get the concept of how it worked so the bartender sent me over. Before I went over to introduce myself I inquired about the gentleman from a couple staff members. to which they all agreed that he was a regular and a very sweet man. So I ventured over and explained to him how a “Rak” really works and that I was going to RAK him and pick up his lunch because of how thoughtful he was. He told me that he had some health issues and his friend helped him through everything and all he wanted was to pay it back.
She Defeated The Big C
Had a group of regulars come in tonight who I used to serve every week when they would come in. Tonight was special though. John brought in his sister who just recently was given a clean bill of health of being cancer free. She had undergone months of Chemo and Radiation, at the highest levels I might add, in order to fight the good fight to overcome such a scary part of today’s society. She had her hat on her head, but said it was like wearing a badge that she had won, and defeated the most extreme challenge she had ever faced. She told me it was her will to live, to not just give up, to push through the pain, which is what defeated her cancer. She said the doctors couldn’t believe she was able to do what she did to survive. So tonight, I told her I was giving her a victory meal, and that her dinner was on us, as well as a Gift Certificate for her to bring everyone back and enjoy something on us. I then gave her a Pay if Forward to give to someone else. The first thing she said was that she was going to go back to the treatment center and give it to a family there in order to help them with the burden that they too are facing. I gave her a hug and she kissed my cheek and told me she was grateful there are people like myself and places like T-Bones who care about others as much as we do. I shook John’s hand and thanked him for bringing his family in for dinner.
Old Friends
Had a table of ladies come in tonight to dine with us. Were very engaged in conversations for most of their visit, so when I stopped by to ask how their meals where, they told me the food was amazing and that they were three friends who had recently connected and decided to meet up at T-Bones to catch up. They were trading stories about their lives since the last time the three had met up years ago. I explained our Random Act of Kindness and that I had chosen them to be mine. I gave them at Gift Certificate and told them not to wait so long to meet up at T-Bones again. I also gave them a Pay If Forward to give to someone else.
Puppies First Visit
Had a family sit on the terrace tonight. It was their second visit, however it was the first visit for their 3 month old Husky, still fluffy with puppy fur. They loved the fact they were able to bring their new edition to the family, only the second day with her, to a dog friendly restaurant and sit in the sun and even have a dog menu. They were very impressed with the service they received as well as the food, especially for the pup. I informed other staff members of the puppy and everyone wanted to see her as well. The family was even more grateful when I told them their new edition to the family had prompted me to choose them for my Random Act of Kindness. I gave them a $25 Gift Card for a future visit, and a Pay It Forward to give someone else, they said they would find another family with a dog so they could bring theirs in as well. Awesome family and such an adorable puppy.
Sweetest Regular
We have a regular who comes in almost every day for lunch. She always gets the same thing and is always so sweet to all the servers. She is always smiling and friendly whenever she comes in. Today, she forgot her credit card at home. This made her upset as she never does that. She’s always so nice to all of us here that I decided to do something nice for her. I bought her lunch and told her it was always a pleasure to see her, as she is always smiling and making everyone in the lounge smile as well. I gave her a Pay It Forward and told her to give it to someone else and make them smile. She was super thankful.
Mother Son Bonding
Had a mother and son come in tonight. Thought it was great to see a mother son bonding date night. Talked to them for a bit and learned they waited quite a while to be sat. Wanted to do something nice for their patience and the fact they were super cool and so nice. Took off their burgers which they said were the best burgers they’ve ever had. Gave them a Pay it Forward to let us show someone else how awesome our food and service are. They were super happy and excited to be my Random Act of Kindness.
Lets show them what T-bones is about!
I had guest come in tonight and it was their first time ever here at t-bones. I decided to RAK these guest because I wanted to show them what T-bones is about and we are about paying it forward. They are beyond excited to come back again!
Feels Like Family
Had a regular come in today with her friend but not her husband. She informed Gloria that her husband had passed and that was why she had not been in for about a month. I went over and talked with her for a little while and she explained that she could not come in since his passing as it just did not feel the same without him. We chatted for a little while and she could not believe the number of servers who came over to say hello and give her a hug. She said she loves that we all care so much, and I explained it is because we treat our guests like family here, and that we want her to feel loved when she comes in to visit us. I bought her lunch and gave her a pay it forward to give to someone else. She could not stop thanking me.